We incorporate the educational direction of the renowned educator Montessori’s teaching style in selecting the toys that we carry, ensuring that they are natural, minimal and interesting. And of course, we do not wish children spend their childhood to be accompanied by iPads and computer games. With our toys, they are able to be in touch with the real world through our quality materials and be encouraged to explore their own world of play. 100% unplugged fun, no screens and no wires is what our products adhere to.
Toypark was established in January 2021, the reason we came about is because when we were buying toys online during this CVOID19 pandemic for our own child we wondered, why do we have to wait 2 weeks for it to arrive? Why are the postage prices so expensive? I think the fundamental needs for good toy access should be quick and simple, hence Toypark was born.
In June of 2021, we split our warehousing based in Melbourne and opened our new warehouse in Sydney. We were able to streamline our delivery system to suit each logistic company and postcode as well as formulating a quick and easy packaging technique that allowed us to almost always achieve a same day dispatch. This allows our customers to receive their items at the earliest possible time. So far we have shortened our delivery timeline from 4-5 business days to around 2-3 (Although times might vary during the CVOID19 pandemic) and almost all of our Melbourne based customers have recently received next day delivery. This is reflected from our excellent feedback system on our website and we are very grateful for them.
Almost all of the team at Toypark are mothers and fathers, we are not only the operators of this organisation- we are also our biggest critic and consumers of our product. We know the importance of reducing or even eliminate the costs of postage and fast deliver as well as excellent after sales services first hand. All of these comes from each trial and error with various logistics companies as well as dealing with each issues that arise during the shopping process. So far, we have been able to achieve our $99 free shipping and $120 express shipping targets. As in the future we will strive for more value for our customers to improve our user experience.
We are also a proud supporter of the Melbourne Children's Hospital Foundation, who help more children live a happy childhood. ❤️ We believe in creativity, imagination, care and connection.